Thank you for being patient as we cope with this unprecedented global event.
Rest assured, we value you and we are here to support you.
We are working around the clock to keep up with a 2000% increase in flight change requests and activity.
View Airline Travel Waivers Due to the COVID-19
Please Read Carefully
- If you are booked with Spirit Airlines, Frontier Airlines or other Low Cost Carriers, please call the airline directly
- We are experiencing a 2000% increase in call volume, only call if your flight leaves within the next 72 hours
- We will process your change or cancel request based on nearest departure date, rest assured that we will action your request
- Making a request does not guarantee that the airline is waiving all of the fees or is allowing for refunds or changes
- We will be updating you via email on a regular basis
- If your flight is departing soon, you will get priority over those departing in 10 days or greater
- If you are flying in 10 days or more, we recommend you wait and cancel or change at a later date